Property Operations

Centralized communication.
Faster concern resolution.
Cloud records, ready anytime.

Deskova gives your team one official place for notices, resident concerns, approvals, and property records — so updates stay searchable by unit, date, or case type, and accessible anytime without chasing chats, screenshots, or paper files.

Cloud records — accessible anytime
Search by unit, date, or case type
Start with one property
Web app — no forced install

Sample data shown for demonstration only.

Property operations run on clear records and fast follow-through.
Most workflows fall short of both.

01

Scattered communication

Notices go out on group chats. Concerns come in by text. Approvals happen verbally. The official record ends up scattered across too many places.

02

Weak case documentation

When a dispute escalates, the team is left reconstructing a case from screenshots and memory — with an incomplete record, no clear timeline, and no clean handoff.

03

Fragmented resident communication

No structured intake, no consistent updates, no traceable record of what was submitted or how it was handled.

04

Unclear follow-through

Without a central system, case progress lives in individual memory — and visibility disappears with every staff change.

The problem is rarely a lack of communication. It is a lack of one official record.

When updates live across chats, inboxes, and paper files, the timeline becomes harder to trust, retrieve, and hand over.

What changes with Deskova

One centralized channel replaces group chats, email threads, and verbal follow-ups
Cases, notices, and approvals can be timestamped and organized by unit
Status stays visible across the team — no case falls through when staff are away
Records stay searchable in the cloud and exportable when the board, auditor, or team needs them
Residents get clearer updates while staff keep one searchable, continuous record behind the scenes

Three workflows that keep property operations running

Official Notices & Communication

Issue notices, announcements, and warnings to individual units or the full building — with delivery tracking, acknowledgment records, and role-based visibility.

Unit-targeted notices Building-wide announcements Warning issuance Delivery tracking Acknowledgment logs

Concern Log & Case Handling

Residents submit through a structured channel. The team receives, prioritizes, assigns, and closes cases — with a clear decision trail and evidence attached at each step.

Structured intake Priority assignment Evidence attachment Gate passes Incident records

Searchable Records & Accountability

Payment records, approvals, warnings, and resolutions stored in a searchable, timestamped archive — organized by unit, date, and type. Retrievable and exportable on demand.

Payment records Warning archive Approval history Case audit trail Unit-level records

Official cloud records — searchable, traceable, and ready anytime

1

Timestamped activity trail

Authorized notices, warnings, approvals, and case updates can be logged with timestamps, helping teams maintain a clearer activity record.

2

Searchable cloud archive

Find any case, payment record, or notice by unit, date, or type — without digging through chats, inboxes, or paper folders.

3

Warning and evidence trail

Warnings can be linked to the original concern and attached evidence, making escalation records easier to compile and review.

4

Role-based visibility, by design

Each stakeholder — management, board, residents — sees what is relevant to their role. Structured access keeps communication clear without creating information gaps.

Case Audit Log
Unit 12B · Case #0147 — Illegal Parking, Slot 3A
📝
09:14 AM
Concern submitted — illegal parking, 1 photo attached
Resident · Unit 12B · System-logged
09:31 AM
Case acknowledged and prioritized — High
PMO Admin · Maria Santos
10:05 AM
Official warning issued to Unit 05C
PMO Admin · Evidence attached · Notice sent
Warning on record
10:47 AM
Warning acknowledged by resident
Unit 05C · System-logged
11:22 AM
Case closed — resolved
PMO Admin · Case archived · Searchable
Archived to records

How everyday operations run on Deskova

Scenario 01

Violation and formal warning

Resident reports illegal parking with photo evidence. PMO logs the case, issues a formal warning with evidence attached, and closes with a timestamped resolution record.

Concern submitted Case logged Warning issued Record archived
Scenario 02

Official notice dispatch and acknowledgment

PMO issues a notice to a floor or full building. Residents acknowledge through the official channel. Admin sees read status per unit and flags those who have not responded.

Notice issued Delivery tracked Acknowledgment logged Record filed
Scenario 03

Work permit and renovation approval

Unit owner submits a renovation request with documents. PMO reviews, sets conditions, and approves with a defined date window. Approval and documentation are logged and searchable by unit.

Request received Docs reviewed Approval issued Record logged
Scenario 04

Incident documentation and escalation

A complaint escalates. The team compiles a case file with photos, prior warnings, and correspondence — linked to the unit's full history and exportable for board review.

Prior history pulled Evidence compiled Case escalated Audit trail exported

Start with the core. Expand as you're ready.

1
Phase 1 — Core Operations

The official desk is open

Communication, case handling, and records in one centralized platform — replacing group chats, manual logs, and paper trails.

Official notices Concern log Incident records Payment records Warning issuance
2
Phase 2 — Full Workflow Coverage

Extend to the full property

Expand to permits, gate passes, and resident access once the core is running — all within the same platform.

Gate passes Work permits Move-in requests Approval workflows Resident portal Unit-level records

Implementation that fits your team

Web app first — no install required to start
Start with one property; expand on your schedule
Your team controls which workflows go live and when
Onboarding support included with every paid plan

Built for everyone in the process.

Property Management Team

Primary

One desk for every communication, case, approval, and record — with full visibility into status, history, and team follow-through.

Issue notices, warnings, and approvals
Manage and resolve concern and incident cases
Configure role-based visibility per unit and stakeholder
Access full records, payment records, and case history
Build a searchable, exportable audit trail by unit

Boards & Developers

Oversight of case handling, centralized documentation, and cleaner administration — without being buried in daily operations.

Visibility into case handling and resolution rates
Centralized documentation ready for audit or legal review
Professional communication infrastructure that protects the property's standing
Fewer disputes, clearer accountability, cleaner administration

Residents & Unit Owners

Residents have one place to submit concerns, receive notices, request passes, and view their own records — with visible status and faster follow-through on every submission.

Submit concerns and track resolution status in real time
Receive notices and provide acknowledgments
Request gate passes and permits through a structured channel
View payment records, warnings, and their own case history

Common questions

Can't find your answer? Reach us directly and we’ll point you to the right next step.

No. Deskova is built for condominiums, subdivisions, mixed-use developments, and managed residential portfolios of any type.

No. Deskova is a web application first — residents access it through any browser without a forced install on day one.

For official property operations, yes — notices, concerns, approvals, and payment records consolidated into one traceable channel your team manages centrally.

Start with one property and one core workflow — notices, concern logging, or records. Expand from there at your pace.

No. Deskova covers property operations — communication, case handling, and record-keeping. It sits alongside your existing accounting or ERP tools.

Contact Deskova directly — the team can walk through plans, rollout scope, and commercial terms based on your property type and team size.

Your property team deserves a system that actually keeps up.

Centralized communication, faster concern resolution, and cloud records your team can access anytime. Start with one property. Expand without disruption.

✓ Condos & subdivisions ✓ Start with one property ✓ Your team sets the pace ✓ No forced app install

Plans for every stage of property operations

Premium PMO-first pricing, framed mainly by managed properties — with room to scale residents, seats, and AI as needed.

Pricing region:

Philippines pricing is shown in PHP. International visitors can switch to USD or AUD pricing.

Save with yearly billing
Starter
One managed property · premium lean PMO coverage
15,290
per month
12,990
per month, billed annually save 15% or ₱27,600/yr
Setup fee: ₱25,000
Covers 1 managed property
Includes 3 PMO seats
Includes 150 active resident access seats
Official notices & announcements
Structured concern intake & tracking
Resident-facing status visibility
Warning & incident documentation
Light AI included
Unit-level searchable history
Exportable records
Add-on capacity available for extra seats or resident access
Basic onboarding support
Business Plus
Heavier operations · premium operating layer
49,990
per month
39,990
per month, billed annually save 20% or ₱120,000/yr
Setup fee: ₱75,000
Includes all Business workflows
Covers 5 managed properties
Includes 15 PMO seats
Includes 650 active resident access seats
Broader AI workflows included
Broader automation coverage
Portfolio reporting
Board & developer visibility views
Stronger rollout support
Premium support lane
Add-on capacity available for larger rollout needs

Enterprise

Portfolio rollouts, white-label setups, special governance needs, or unusually complex operations. Pricing, seat count, and commercial terms are quoted per scope.

Managed properties are the main pricing frame. Need more PMO seats, resident access, or managed properties? Add-on capacity is available after the included limits. Active resident access refers to login-enabled resident users. Additional resident access blocks are available as add-ons. AI is included in all paid plans, with heavier usage and broader workflows scaling by tier or add-ons. Larger or unusually complex rollouts may be quoted under Enterprise. Setup fees apply based on rollout scope and complexity.